FAQs
Frequently Asked Questions are detailed below.
If your question is not answered here, don't hesitate to get in touch with us.
By Phone: 01226 767 532
By Email: boxoffice@theparamount.co.uk
Via Social Media:
- Facebook: www.facebook.com/PeniParamount
- Instagram: www.instagram.com/peniparamount
- Twitter/X: www.x.com/PeniParamount
WHAT ARE YOUR ENTRY REQUIREMENTS?
For films and event cinema, we follow the entrance requirements established by the BBFC.
Proof of age may be needed for 12, 12a, 15 and 18 certificate films.
Children under 12 must be accompanied by a responsible adult for the entire duration of their visit to the Penistone Paramount. They should not be left alone in the building.
| BBFC Age Rating |
Description/Notes |
| TBC |
To Be Confirmed |
| U |
U-rated content is suitable for audiences of all ages, although not all U-rated content is aimed at children. |
| PG |
Parental Guidance. PG-rated content is suitable for general viewing. A PG should generally not unsettle a child aged around eight, although parents and caregivers should be aware that some scenes may be unsuitable for more sensitive children. |
| 12A |
Cinema release suitable for 12 years and over. Cinema content classified 12A and video content classified 12 contain material that is not generally suitable for children aged under 12. No one younger than 12 may be permitted to attend a 12A cinema screening unless they are accompanied by an adult. Adults planning to take a child under 12 to a 12A should consider whether the main feature is suitable for that child. To help them decide, we recommend that they check the BBFC’s content advice for the film in advance. |
| 15 |
Suitable only for persons of 15 years and older. No one younger than 15 may see 15-rated content in a cinema. Please note: proof of age may be required. |
| 18 |
Suitable only for persons of 18 years and older. No one younger than 18 may see 18-rated content in a cinema. Please note: proof of age may be required |
More information on the film classifications can be found on the BBFC Website
CAR PARK
There is a free public car park (owned by Barnsley MBC) adjacent to the cinema and ample additional on-street parking around the venue.
Disabled Parking:
- The free public car park has some disabled spaces available.
- Some additional
NB: due to ongoing roofing works, spaces in the public car park are currently reduced (due to works site/access).
TICKET RELATED QUESTIONS
Where can I buy tickets?
You can buy tickets online or from our box office (when open).
Our usual box office opening times are:
- Monday 9am - 2pm
- Thursday 9am - 2pm
Our box office is also usually open during shows/performances:
- Matinees: normally 2pm - 4pm (usually Tuesday, Saturday & Sunday)
- Evenings: normally 7:30pm - 9pm (usually daily)
NB: Please check our home page for details of shows/performances on a particular day.
What ticket types are there and how much do they cost?
Tickets are available for 3 different types of screening/event:
1. Cinema - from the latest blockbusters, independent gems and classic films.
2. Event Cinema - e.g. National Theatre Live, Royal Opera/Ballet & cinema broadcast events.
3. Live Events - e.g. Comedy Nights, Organ, School Events, Live Music, Pantomimes, Theatre etc.
Seats are available in 2 areas of our building:
1. Stalls Seats:
Stalls seats are located downstairs, with separate disabled access available when required.
2. Circle Seats:
Circle seats are located upstairs, with no lift available (due to the age and layout of our building).
Prices for each ticket and seat type are detailed below:
1. CINEMA TICKET Prices:
Stalls (Downstairs, with separate Accessible Entrance)
| Ticket Type |
Online Price |
Box Office Price |
| Adult Stalls Cinema Ticket (15-59 Years Old) |
£7.50 |
£8.50 |
| Concession Stalls Cinema Ticket* (Over 60 and/or under 15 Years Old) |
£6.50 |
£7.50 |
| Family Stalls Cinema Ticket** |
£24.00 |
£25.00 |
Circle (Upstairs, with No Lift Available. Approx 25 steps).
| Ticket Type |
Online Price |
Box Office Price |
| Adult Circle Cinema Ticket (15-59 Years Old) |
£7.50 |
£8.50 |
| Concession Circle Cinema Ticket* (Over 60 and/or under 15 Years Old) |
£6.50 |
£7.50 |
| Family Circle Cinema Ticket |
£28.00 |
£29.00 |
* Concessions are not always available. Where possible, concessions are for over 60s and/or under 15s only.
** Family tickets are not always available. Family tickets are for a Maximum of 4 People (i.e. 1 Adult plus 3 Concessions or 2 Adults plus 2 Concessions).
- Prices are correct as of 4th October 2024 but are subject to change without notice.
- Children under 16 sitting in the circle must be accompanied by an adult.
- Some cinema tickets may have different prices:
- e.g. as part of our 110th Anniversary in 2024, some cinema tickets are priced at £5 each.
- e.g. for our Polar Express Pyjama Party on 30 November 2024 tickets are priced at £7 each
- We do not charge booking fees on any of our tickets.
2. EVENT CINEMA and LIVE EVENT Ticket Prices:
Stalls (Downstairs, with separate Accessible Entrance)
| Ticket Type |
Online & Box Office Price |
| Adult Stalls Ticket (15-59 Years Old) |
£ Price Varies By Event |
| Concession Stalls Ticket * (Over 60 and/or under 15 Years Old) |
£ Price Varies By Event |
Circle (Upstairs, with No Lift Available. Approx 25 steps).
| Ticket Type | Online & Box Office Price |
| Adult Circle Ticket (15-59 Years Old) | £ Price Varies By Event |
CEA Card:
We accept the CEA Card, a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA), that enables a disabled cinema guest to receive a complimentary cinema ticket for someone to go with them when they visit a participating cinema.
A CEA Card can be used for Film tickets only (i.e. not Event Cinema or Live Events).
For more info, visit www.ceacard.co.uk
Meerkat Movies:
Get 2 FOR 1 CINEMA TICKETS every Tuesday or Wednesday with a qualifying product through Compare The Market
1 membership per year. Participating cinemas. Tuesday or Wednesday. 2 standard tickets only, cheapest free. T&Cs apply.
For more info, visit www.comparethemarket.com/customer-rewards/meerkat-movies/
FOOD & DRINK Questions
Where Can I purchase Food & Drink?
We have two service points for Food and Drink:
1. Our Kiosk:
- TBA
- < Insert Link to Kiosk Prices >
2. Our Main Bar:
- TBA
- < Insert Link to Bar Prices >
- NB: for certain events/screenings we may also operate a pop-up bar in the Circle (Upstairs).
- Bar/Kiosk Prices are correct as at 07/10/2024.
Can I bring my own food and drink to the Penistone Paramount?
TBA
No hot food may be brought into the venue.
Only alcohol purchased at the venue may be consumed within the venue.
Any ticket holders who attempt to bring their own alcohol into the venue will be refused entry and/or removed, and a refund of tickets will not be offered.
SEATING PLAN AND ACCESS
To Be Added
< Insert Seating Plan >
Accesibility
To Be Added
< Insert link to AccessAble.co.uk >
GIFT CARDS
Do you sell gift cards?
Yes - reloadable gift cards are available, which are perfect for birthday, anniversary, or Christmas presents.
TOILETS
Where are your toilets located?
Downstairs in our main auditorium (Stalls):
- Gents Toilet
- Ladies Toilet
- Disabled Toilet (right transfer) with baby change.
Upstairs (Circle):
- Gents Toilet
- Ladies Toilet
TERMS & CONDITIONS AND PRIVACY POLICY
Terms & Conditions:
< Insert link to Terms & Conditions >
Privacy Policy:
< Insert link to Privacy Policy >